Question: Can I see the source code for your programs?
Answer: Sorry, no. We do not release or share the source code for any of our products

Question: I have the following problem ... Can you help me?
Answer: We are only able to answer specific questions about our own software product. We cannot answer general questions about your computer, other software products or specific questions on programming and software development.

Question: You claim that BigSpeed Zipper is 100% compatible with the PKZIP 2.04g zip file format. However, I have files that can be unzipped by PKZIP 2.04g (or up) but will not be unzipped by BigSpeed Zipper. Why?
Answer: Keep in mind that BigSpeed Zipper is compatible with the 2.04g file format - not the actual 2.04g application itself. In other words, any Zip file created by PKZIP 2.04g can be unzipped by BigSpeed Zipper, and any Zip file created with BigSpeed Zipper can be unzipped by PKZIP 2.04g. However, some zip files made with versions of PKZIP before 2.0 (over 8 years old) would compress files with older, less efficient algorithms. BigSpeed Zipper is not backwards compatible with these old zip files. The PKZIP application retains backwards compatibility.

Question: Some items in BigSpeed Zipper menus are grayed and I can't select them. Why?
Answer: Some of the menus in BigSpeed Zipper are only available when you have an open zip package.